Logistics Coordinator

Granules Consumer Health, LLC is located in Manassas, Virginia. We have over 106 employees and annual revenue of $76.64 million. We serve as Granules’ packaging facility and front-end division for private label over the counter (OTC) products in the US.  We offer OTC generics that meet the highest level of quality at an affordable cost.  As such, we are well-established on bulk supply through efficiencies garnered through manufacturing, integration and a high level of regulatory compliance.  We are dedicated to excellence in manufacturing, quality, and customer service. 

Principal Accountabilities:

• Logistics Coordinator will be primarily responsible for arranging domestics sales and no sales shipments for Granules North America
• Collaborate with Operation & Supply Chain, Warehouse team, vendors 3PL warehouse and carriers for efficient process.
• Review Orders Leadtime and request Must Arrive By Date extension as needed to meet order process and transit lead time for on time delivery
• Handles the entire delivery process of products by scheduling both inbound and outbound shipments and constantly monitoring deliveries to make sure each product arrives on time
• Process deliveries on ERP system (SAP)
• Arrange for inbound and outbound shipments as requested by Granules North America Team
• Request appointment from shipper and receivers.
• Book shipments on Transportation Management System (TMS), using best cost and service carrier.
• Coordinate deliveries with customers, warehouses, and carriers and share Packing Lists, BOL and any other required documents per shipment.
• Responding to inquiries from Customers, Shippers, Receivers, Granules team members &/or Carriers.
• Ensure that the quality of all services provided meets the required standards of Granules
• Developing processes to improve Supply Chain workflow and be more efficient and organized
• Review of warehouses documentation for Inbound and outbound shipments
• Monitor Customers’ On Time Delivery based on Customers Must Arrive By Date (MABD)
• Monitor Carriers’ Performance to ensure shipments are handled in the required manner and delivered on time to customers
• Compile Proof of Delivery (POD) to customers and validate qty delivered are same as shipped without any shortage, Overage or Damage.
• Maintain Kaizen reports to track customers & Carriers performance and flag any recurring issues to address and change order processes to prevent issues from recurring
• Ensure that the quality of all services provided meets the required standards
• Invoice sales orders once shipped.
• Investigate lost shipments or late deliveries
• File claim with carrier for lost or damaged shipments.
• Resolve non approved vendor invoices on the TMS, escalate and discuss with carrier as needed.
• Monitor carrier performance and notify Logistics Manager with performance issues or increased rates other than what’s on the agreement.
• General reports of carrier’s performance
• Reconcile sales at the end of the month to ensure all sales orders were invoices and freight was billed accurately.

Other Responsibilities:

• Perform other job-related duties as assigned at the discretion of management.

Reports to

Sr. Director of Supply Chain

Preferred Skills:

• Excellent written and verbal communication skills.
• Good Time Management, prioritize and meet deadlines.
• Excellent problem-solving and Creative thinking skills.
• Detailed Oriented.
• Good working knowledge of the consumer goods industry preferred.
• Experience working in Pharmaceutical Industry (Optional).
• Good computer skills especially working knowledge of Microsoft Office (Outlook, Word Excel).
• Ability to work with minimal supervision.
• Familiar with any MRP system such as SAP is preferred.

Experience & Education:

• Bachelor’s degree in supply chain or related field OR
• 3 + years of experience working in the logistics field.
• Logistics Certificates are welcomed.
• Preferably familiar with cGMP requirements & worked in the Pharma industry.

Physical Requirements/Working Environment:

As required.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

We believe in fair and transparent pay practices. Actual compensation is determined based on relevant experience, qualifications, skills, and internal equity.